Shipping policy

📦 Shipping Policy – Candles, Diffusers & Sugar Cookies

Processing Time:
All orders are carefully prepared and shipped within 3-5 business days. During busy periods, processing may take a little longer thank you for your patience!

Shipping Methods & Costs:
We offer standard and express shipping options at checkout. Shipping fees depend on your location and order size. Free shipping may be available on orders over a certain amount check current promotions!

Delivery Time:

• Candles & Diffusers: Delivery usually takes 3-7 business days within [your country/region].

• Sugar Cookies: Due to their perishable nature, sugar cookies are shipped via express shipping only to ensure freshness and typically arrive within 1-3 business days.

Packaging:
Candles and diffusers are securely packaged to prevent damage during transit. Sugar cookies are carefully boxed to maintain freshness and arrive in perfect condition.

Tracking:
A tracking number will be emailed once your order ships.

Damaged or Lost Packages:
If your package arrives damaged, please contact us within 48 hours with photos. We’ll coordinate with the carrier to resolve the issue and arrange a replacement if appropriate. We are not responsible for lost packages once shipped.

Address Accuracy:
Please double-check your shipping address at checkout. We are not liable for delays or non-delivery caused by incorrect addresses.